Return and Refund Policy

RETURN AND REFUND POLICY

If you are unsatisfied with your order, you may return it tous for a refund or exchange within 15 days. To qualify for a refund, theproducts must be returned in original condition with all tags and packagingintact. It is your responsibility to pay for the order to be returned.

If the products are not what you ordered or they are faulty,please get in contact with us info@retwisst.com. So the return will be at ourexpense.

Please make sure all of our products are recycled.Therefore, there may be small faults (nodes, thickness difference, holes,...)with some products. If you think that the faults are extreme then you cancontact us as well.

Once we received, we will process the refund, if yourrequest is a refund, and notify you via e-mail. Your refund will be creditedback to you in the next 1-10 days, depending on the payment method.

If the item returned does not meet our Returns Policy aboveyour order will be sent back to you.

Adress for Returns: Bromley Road Catford 160, Office 107, Access Storage Building, SE6 2NZ LONDON/UNITED KINGDOM


Contact information;


Company Name: Ertek Ith. Ihr. Teks. San ve Tic. Ltd Şti


Phone: +90 282 727 3233


Contact for Wholesale: +90 537 264 0792


Address: Bromley Road Catford 160,

Office 107, Access Storage Building,

SE6 2NZ LONDON/UNITED KINGDOM


E-Mail: info@retwisst.com